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Questions to Ask When Hiring a House Cleaner

What do you ask when hiring a house cleaner? We have 5 questions for you to ask!

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So you’ve decided to hire someone to clean your house and now it’s time to start interviewing potential cleaners.  If this is your first time hiring a house cleaner, you might not even be sure what to ask! We’ve come up with a list of questions to help you find a cleaner that’s a perfect fit for you.

What Do You Clean?

hiring a house cleaner

Probably the most important thing to find out when hiring a cleaner is what is actually included in the cleaning. Ask the candidate to go over what’s included, maybe even taking you room by room through your house, so you are clear on what will be done. Some cleaners might be cheaper, but they might not be cleaning as much as others, so you’ll need to take that into account. Also, most cleaners don’t do housekeeping tasks, like dishes, folding laundry, and making beds. Some may be open to doing those things. So, you’ll need to be clear about what type of clean you are looking for too. Good communication with your house cleaner is so important and it begins with clear expectations on both sides at the very beginning.

What’s the Cost?

Once you find out what’s exactly involved in the clean, it’s time to find out about the pricing. Lots of factors play a role in how a cleaner prices a job: the size of the house, the frequency of the clean, if they bring their own cleaning supplies, whether they have insurance or not etc… The prices will really vary based on these factors. If one cleaner is considerably more expensive than the others, be sure to ask how they came up with the pricing.

Do You Have References?

If you haven’t found the house cleaner based on a personal referral, ask the candidate to provide references. Making phone calls to his or her other clients will help you make your decision.

Are You Insured?

If you are working with a large service, the cleaners will probably be insured through the company. When choosing to hire an individual, it could go either way. If the individual carries insurance, they are probably more expensive. But that might be worth the cost rather than taking a chance with an uninsured cleaner who might break something valuable or get hurt at your home.

Do You Bring Your Own Cleaning Supplies?

hiring a house cleaner

Another thing that affects the price is whether or not the cleaner supplies his or her own cleaning supplies. Some cleaners will bring their own equipment and cleaning solutions.  They know what really works and prefer to use their own. This may be an added cost to you, but, then again, you’ll be saving money on buying your own! Other cleaners prefer to use the equipment and cleaning supplies that you provide because it helps keeps their costs down. It’s super convenient for them to not to have to lug stuff around, and because you know what products work best in your house. No matter which way the cleaner goes, it’s important to know ahead of time.

Use this list, and any other questions you come up with when interviewing potential house cleaners. Not only will you get a better idea of which cleaner will be the best fit, but you’ll start out your relationship with clearly communicated expectations. Hope this helps when you are hiring a house cleaner!

Hiring a House Cleaner? Ask These 5 Questions First

About the author

Anne Metz

Anne Metz is a housecleaner by day and a freelance writer by night. In her free time she follows her four young children around cleaning up their messes! You can follow her on facebook at @4onceuponamom or visit her blog at

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